We should take care not to make the intellect our god; it has, of course, powerful muscles but no personality."--Albert Einstein
I've watched two different executives at two different corporations make brief speeches about serious, impending changes at their companies. Both were sincere about wanting to connect with their respective organizations. Here are excerpts from each:
"I want to let you know of the changes our executive group has designed to make our company more viable going forward. As you know, our profitability has been shrinking over the past four years. We have the ability to turn that around, and our shareholders deserve no less. As a result, here is what I plan to implement beginning immediately": (List of items)
"You are all here today for training and development. But I just found out a little more about what we've expected for some time now--that we need to change the way we approach our business in order to ensure the future of ____________, our work and relationships here, and the critical services that we provide for our 300,000 customers--some of which you know personally. The most drastic changes will involve laying off about 100 of our 5,000 employees. So I want to use some of this time to tell you how I'm feeing about that; how I feel about the future of this company; and what I believe we need to do together.
When I'm finished, let's sit down together and simply talk for a while. We've come through a lot together over the years so we'll work through this, too. So let's get started..."
Both executives spoke the truth.
The second one--from observation--generated the more positive (Yep, let's do it!) response in the end.
"Oddly, the more personal something is, the more universal it is as well. When we dig deeper into truthful experiences, that's the work that really touches people and connects us all."--Bill Watterson, creator of the cartoon series Calvin & Hobbs
We're all different, so I'm curious to know which one would have connected, grabbed your commitment, and why?