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Mary Jo Asmus

This is great advice, Steve. I've worked with some leaders who struggle wih how to start a discussion. Sometimes, what they consider "small talk" doesn't come easy, but your ideas on where to begin will help.

Frode H

Seems like you have been sneaking in on my meatings... I use my vision a lot, I always use metaphores, often a ship on a joourney with crew.

And when it comes to fascinating facts, I used to, include facts about countries you have never heard of in my morning e-mail. Hmm.. sorry to say I used to.. But it took time to find the most famous person of a country impossible to spell and it took to much time reading wikipedia. :) But people loved it.

Steve Roesler

Mary Jo,

Pleased to know it's helpful. I share your experience--thus the post.

The good news is that once they get started--in a meaningful way--things can roll along pretty well.

Steve Roesler


Your examples highlight just how important this is. And yes, it may take some time to find a meaningful way to begin a talk or an email, but the results--as you point out--are worth it.

Gregg Lederman

If you haven't already, read Susan Scott's book Fierce Conversations. Great read and provides a fantastic framework for leaders and employees to lead open discussions.

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