I've been hearing more and more (you no-doubt have, too) about retaining good employees at all levels. Sure, there is plenty of downsizing. But organizations still want to hold onto the best. It costs a lot to find, hire, and get a new person up to speed.
Here are some thought-provoking statistics from an article I recalled some time ago from the UK's Management-Issues:
"Research by UK performance improvement consultants Maritz has found
that almost one in five of us (19 per cent) have never been thanked for
our efforts at work while more than a third only hear those two little
words once or twice a year.
Perhaps not-entirely coincidentally, that's about the same proportion as another recent survey found have no loyalty towards the organisation they work for and couldn't care less about their job.
Yet at the other end of the spectrum, around a third of us do receive regular recognition and are thanked several times a week, something that (as more than eight out of 10 of those surveyed acknowledged) has a positive impact on their desire to remain with their employer."
"Thank You" & the "War for Talent"
Check out the screen shot of my " war for talent" Google search. 504,000 results. Books, articles, training programs, software systems, and academic research. Conferences are being held to ponder the meaning of talent acquisition and retention.
Let's assume that the statistics noted in the article are a true reflection of the norm. The third who receive thanks regularly feel positive about their employer and are inclined to remain at the firm.
Executives need to start thanking their managers regularly. Then they
need to tell them to start thanking their people. Maybe we could get
uppity and call it "Building a Culture of Thanks." Clearly, it would be
more effective and less costly than conferences and software.
And it would make our mothers proud.
And you can help by...contributing to Norwegian friend and manager Frode Heiman's recognition survey at Never Mind The Manager.