« 5 Powerful Ways for Managers to Open Discussions | Main | Performance Tip: Recognize The Talent You've Got »

TrackBack

TrackBack URL for this entry:
http://www.typepad.com/services/trackback/6a00d8341c500653ef011570393a3e970c

Listed below are links to weblogs that reference Non Verbals Across Cultures: Start Teaching It:

Comments

Dan Erwin

Steve: Damnet and Borland is in a 2007 issue of the Journal of Asian Pacific Communication (I download such at my nearby university via EBSCO...and I just checked...it's available. I can't download from home, or I'd send it to you. I assume you have free entre at a local school. UMN encourages the public.) I regularly teach nonverbal skills--especially in client relationship training where the nv investment is terrifically important. One of the reasons I teach is that a lot of people aren't very effective "noticers." A second is that people need skills for asking what a nv means. A third is that they need insight into their own nv and how it differs from others.

Even in homogenous cultures in the US, nonverbals have a lot of different meanings. Interpersonal space, for example, varies ethnically for up to three or four generations. When you check out space differences between genders, it often varies significantly. When conversing with me, typically a Finn wants 4-5 feet distance, and an Irish woman may have her hand on my wrist, or even touching my waist. The issue in client relations is whatever makes the client comfortable...and space is an easy nv to pick up on.

I've watched New Yorkers get "killed" in the upper midwest because they assume that the simple nv of silence means agreement. Here in MN, silence may mean disagreement or no. It may also mean I'll think about it. Growing up in Detroit, with parents from the South, silence meant agreement.

When we moved here 35 years ago, and I was teaching at a small university, I nearly got in trouble for missing simple nonverbals.

I have a couple posts on how to ask about nonverbals (but you need to be careful when asking)...the second post is here, see the P.S. also: http://danerwin.typepad.com/my_weblog/2009/05/how-to-listen-with-your-eyes-part-2.html

Steve Roesler

Dan, thanks for the expansive response and real-life examples.

Readers: check out Dan's posts on the issue of nonverbals.

Verify your Comment

Previewing your Comment

This is only a preview. Your comment has not yet been posted.

Working...
Your comment could not be posted. Error type:
Your comment has been posted. Post another comment

The letters and numbers you entered did not match the image. Please try again.

As a final step before posting your comment, enter the letters and numbers you see in the image below. This prevents automated programs from posting comments.

Having trouble reading this image? View an alternate.

Working...

Post a comment

My Photo

Steve Roesler, Principal & Founder
The Steve Roesler Group
Office: 609.654.7376
Mobile: 856.275.4002

Enter your name and email address to receive your copy of my coaching eGuide.

Name:
Email:
Leadership & Influence Blog
Business Blogs

Name:
Email:

Profiles

  • View Steve Roesler's profile on LinkedIn
Personal Growth from SelfGrowth.com
Archives

Get Updates via RSS Feed


  • Enter your email address in the yellow box for FREE daily updates


    Powered by FeedBlitz

Awards & Recognition...

  • Career 100
Alltop, all the top stories