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Carol Silvis

Great questions to ask to find out what someone wants or how he/she feels. It is so important to really listen if you hope to make a solid connection with someone. Too many people are worried about what they will say next to take the time to listen.

Steve Roesler

Carol,

Isn't that so true?I wonder what would happen once people figured out that it takes less work not worrying about what to say next?!

Thanks for the addition. . .

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