The greatest weapon against stress is our ability to choose one thought over another. --William James
Bill may have been right.
But what happens when you are given thoughts?
The Irony of Trying to Relax
We're living in exceptionally stressful circumstances right now, and the workplace is hardly an exception. No doubt we've had someone suggest cavalierly, "Oh, just relax."
Sometimes that helps; sometimes it doesn't. There's a reason for both.
It turns out that the order to "relax" can produce everything from anxiety to insomnia as a result of stress.
Two studies conducted by Wegner, Bloome and Blumberg found that "intentional relaxation under conditions of mental load or stress produces ironic increases in skin conductance level (SCL).
Note: Skin conductance can be described simply as sweat gland activity. Using electrodes placed on two fingers of one hand, one can measure the tiny changes in the electrical activity of the sweat gland cells located in the deepest layer of the skin. Sweat glands are activated through inputs from several areas in the brain including the frontal lobes. Skin conductance is associated with arousal, mental activity, stress, fear, and positive and negative affect, which makes it a relatively simple yet informative psychophysiological measure.
The experiment was rather simple.
1. Participants in one group received progressive relaxation instructions.
2. Then they were told, "Now I'd like you to remember a number, and this is an important part of the experiment, so I'll keep repeating the number until you memorize it."
3. Participants in another group weren't given the relaxation instructions, just the task.
The outcome: Those instructed to relax under the high load of rehearsing a long number had higher SCL than those under a high load without instructions to relax.
What This Means for Business and the Business of Life
Mixed messages breed stress.I once watched a very well-intentioned manager start a team meeting by saying, "Here are the results of the 360 team feedback. I know some of the information may be thought-provoking, but just relax."
Had the statement only included the informational part, the immediately observable level of anxiety may not have occurred.
Multi-tasking as part of "Quality Time." Telling your spouse that you are going to relax while putting together your financial presentation and watching a DVD together is a lie. You may have sensed it before--now you know it's a scientific fact. Just hope (s)he doesn't have a polygraph with a couple of those finger electrodes nearby. If so, you better hope the gift shop is open late.
Telling someone to feel good may have the opposite effect. Hopefully, we all know that it is fruitless and even demeaning to try changing how someone feels by telling them how they should feel. According to the implications of the study, we can actually make someone feel worse (stressed) as a result of trying to get them relaxed while their minds are at work. This applies to managers giving performance feedback, parents disciplining children, and coaches working with clients. Healthy people are designed to live and learn by living and learning through the depth and breadth of their emotions. Attempting to alter the truth of what someone is experiencing will inhibit their process. And you won't be seen as helpful.
So, just relax. If you feel like it.













Very thought provoking Steve!
I've never really thought about that before. I also think that telling someone to relax or that they should feel differently could also evoke feelings of inadequacy...which just adds to the stress!
Posted by: Aaron Drake | November 29, 2011 at 08:28 PM
Aaron
I hadn't thought about the inadequacy part but it rings true. Thanks for adding to the conversation.
Posted by: Steve Roesler | November 30, 2011 at 02:16 PM
Great information and insights. I have always found that the more I try to be happy, the less happiness I experience. Rather than focusing on being relaxed, which often brings into focus how I'm not relaxed, my best strategy is to simply "be". That means just breathe and be whatever I am. I picture myself opening up to relaxation and letting it come to me, rather than me going after it!
Posted by: Dana Lightman | December 01, 2011 at 09:17 AM
Dana
I'm sure our readers will benefit from hearing our story and your approach.
Posted by: Steve Roesler | December 11, 2011 at 03:28 PM
I completely agree with Aaron, very thought provoking! It has made me really think, there are many times during the work day when I'm stressed I tell myself to relax, I wouldn't had thought that would be doing me more harm than good.
I guess when someone else tells you to relax, it just makes you worry that your stress and anxiety is obvious to everyone. Therefore making you more stressed and anxious... A viscous circle.
Thanks Steve for the very interesting topic!
Posted by: John Waite | January 04, 2012 at 09:10 AM