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Executive Careers

Measuring and benchmarking performance is always important. This underpins any goals people are looking to achieve and helps manage expectations along the way.

William Murphy

Everything that has been said in the above statements are, of course, helpful and will achieve success. If, however, the goal is to achieve that success sooner rather later, making best use of a short space of time in a busy working day, then consider this option:

The manager has the challenge of ensuring that an individual performs to at least the minimum standard required on any given task, be it a transaction, report, plan or strategy. The keyword here is'we'. 'How are we going to resolve this issue', not you or I, we.

When 'we' is used, the issue and its complexities are shared between both people. The person feels empowered and the manager specifies the requirements and best methodology to achieve it. Asking for additional thoughts and ideas from the individual further increases ownership and empowerment. Together, both people have achieved the desired outcome for these reasons.

Communication, Sharing Responsibility and Empowerment.

This approach, amongst others, goes a long way to ensuring that minimum standards are greatly exceeded.....consistently.

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